How to request add or remove users or request an updated list of members for a shared eFax mailbox.

Microsoft has changed the way Distribution Lists are updated. Try the following directions to see if you can modify the lists. 1. Click this link https://go.microsoft.com/fwlink/?linkid=2236662 and login with SPPS email address and password. 2. Click on Groups I own. 3. Under Distribution groups I own, double-click the group/list name you want to update. 4. For this tutorial, I will be using the test (ehtestmesg@spps.org) group/list. 5. Click the Members tab. Click View all and manage members. 6. Click Add members 7. Type the email address of the person you want to add and click the Return or Enter key. Click the circle before the person's name, then click the Add button at the bottom. 8. Click the X to close the current window. You will be taken back to the Groups I own list. Double-click the list again to open and see changes. 9. Click the Members tab. You should now see the person in the Members list.

*** Must be fixed by Infrastructure Services. *** *** Confirm the user has a Jabber account before proceeding :) *** 1. Open Cisco Config Manager and search for End User. 2. Click on User ID. 3. Scroll down to find the following settings and check the first 2 boxes under Service Settings. 4. Under Device Information, add the user's Jabber phone (e.g. CSFe123456) to Controlled Devices. 5. Click the Save button. Allow 1 hour for changes to sync, then have the user try again.

Adding or removing members to/from a Microsoft 365, Teams, or Distribution Group There are two different places to see and edit groups one owns. If the group is a distribution group those are accessed following this link: https://admin.exchange.microsoft.com/?page=groups&form=owa_groups#/ (steps 1 to 5.4) If the group is a Microsoft 365 or a Teams group, those are accessed following this link: https://myaccount.microsoft.com/groups/groups-i-own (steps 6 to 10) From these locations users can also see groups they are a member of, leave groups they no longer need to be part of, and edit groups they own. Distribution group 1) Click the link https://admin.exchange.microsoft.com/?page=groups&form=owa_groups#/ and login with your SPPS email address and password. 1.1) Alternate access by signing in at Outlook.office.com, click the gear in the upper right corner, select the General tab, Distribution groups, and click the link "this portal" 2) Select the Groups I own tab 2.1) Double click the group you wish to check or edit 3) The General tab allows the owner to edit the name of the group and add notes to explain the purpose of the group using the Edit general settings link . 3.1) Please do not change the email address or alias of a group. If such a change is desired submit a ticket to Technology Services. Changing the email can inadvertently break the groups ability to receive email. 3.2) From the General tab an owner may delete a group that is no longer needed. Please note, deleting a group deletes all files associated with the group and removes all members. If a group is accidentally deleted, in most cases, there is a 29 day window where the group may be restored. 3.3) The notes section allow an owner to give a brief description such as purpose of the group, or any other pertinent information. 4) From the Members tab one can add or remove members and owners. 4.1) To edit Owners select the "View all and manage owners" link 4.2) Select the + Add owners and search for the user you would like to add as an owner. 4.3) To edit members select the "View all and manage members" link 4.4) To remove members select the radio button next to their name and select delete. You can select multiple users at the same time. 4.5) To add members select the + Add members and search for the user you would like to add. 4.6) Check the radio box next to the user. If you are adding more than one person you can search for the next user and check the radio box and continue this process to add all users. 4.7) Once you have added all members click the add button at the bottom. 5) From the Settings tab the owner may set the following options: 5.1) Edit membership approval (Approval required is the recommended setting). 5.2) Edit delivery management (Only allow messages from people inside my organization is recommended unless the group needs to receive email from outside spps.org). The owner may also restrict who can send email to a group if desired. 5.3) Edit message approval. 5.4) Email options is not generally used and may cause issues if set wrong. Microsoft 365 or Teams groups 6) To edit Microsoft 365 or Teams groups follow this link: https://myaccount.microsoft.com/groups/groups-i-own 7) Select the group you wish to edit. From this screen there are three tabs. 8) Details tab 8.1) Select the Edit button to edit the name of the group, the group description, or change the policy for joining the group. 8.2) The policy recommendation is "This group requires owner approval" to prevent access by unauthorized users. 9) Members tab 9.1) Select the Add button to search for and add users. 9.2) When adding members it gives the option to add them as a Member, Owner, or both. 9.3) Search for and add multiple users and when ready select the Add (x). 9.4) To remove users select the X Remove next to their name. Multiple users can be selected using the check box then select the X Remove Member(s). When removing users you will be prompted for confirmation. 10) Owners tab Since the Member screen allows the owner to add a user as a member, an owner, or both, the only reason to use this screen is to remove a user as an Owner while leaving them as a member of the group.