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How to add a shared mailbox for Outlook on a MacOS device

Modified on: Thu, Aug 24 2023 8:31 AM
  1. Open Outlook
  2. Click on "Outlook" on the ribbon and select "settings..."



  3. The Outlook settings window will open, select "Accounts"



  4. On the Accounts window, select the + drop down, and "Open Shared Mailbox..."



  5. Once you start typing the name of the mailbox a list should appear:



  6. Select the email you wish to add then select the Add button:  The mailbox should now appear on the left side in Outlook (you may need to scroll down).


    Please note that you cannot add a mailbox you do not have permission to access.






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